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클린콜 FAQ

Please explain me about Cloud function.

2015.07.24 11:51:36
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SMS인증완료 실명인증완료
1. Cloud Integration for free.
"Cleancall" users can backup call record files with Cloud integration function.

2. How to integrate with Cloud
Here is an example of Google Drive.
1) Run Cleancall
2) Select "More" button
3) Select Record Settings
4) Select Google Drive Sync
5) Select Sync
6) Select your google account and select OK.
7) Select allow cloud access

3. Backup point
If the cloud sync setup is completed, the backup of call recording files is done in the following situations.
1) After the call recording is ended
2) If you run the Cleancall App
3) If you manually upload

4. Backup path
After a user connects to the cloud service that is set, you can check backup call recording files from the [CleanCall] folder.

5. Available Cloud types to sync
"Cleancall" can be integrated with Google Drive, Dropbox, Onedrive cloud services.
Refer to the following table compares the cloud, try to work with your reasonable cloud services.
Available cloud services is expected to be added continuously.

Google Drive

Dropbox

Onedrive

Default capacity

15G       

2G        

7G

Additional capacity

25GB ($2.49 monthly)

100GB ($4.99 monthly)

200GB ($9.99 monthly)

100GB($2.00 monthly)

1000GB($9.99 monthly)

20GB($0.83 monthly)

50GB($2.08 monthly)

100GB($4.99 monthly)

Deleted File Retention Period

Max 30 days

-

Max 25 days

Feature to add Contact name

O

X

O

etc

-

500MB provided if friend invite.

(Max 16GB)

500MB provided if friend invite.

(Max 5GB)


Google Drive : https://drive.google.com/
Dropbox : https://www.dropbox.com/
Onedrive : https://onedrive.live.com/

6. If the sync fails with an error
1) Cloud account such as Google Drive is required in order to sync. If you do not have an account, you need to create an account.
2) Please make sure the device is connected to a Wi-Fi or 3G / 4G network. In order to synchronize, you need to be sure an Internet connection.
3) It may be a temporary failure in the cloud service or a failure of the 3G / 4G and Wi-Fi networks, so try again later. 
4) If the connection error occurs, to connect directly to Cloud with the Web browser, then check if there"s a problem with the Cloud service or your account.
5) Check that there is enough remaining capacity of the cloud service.
6) Check if the latest version of its Cloud service app installed. 

Thank you.

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클린콜 FAQ

Total : 43 (1/3)
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2445681 [English] Can I delete the call list in batches?
2445680 [English] Can I turn off the call record function?
2445679 [English] How do I search or report about the phone number?
2445678 [English] Can I recover deleted call record lists?
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2445676 [English] What if I get a message that the mobile phone is not available?
2445675 [English] Can I hide Spam Search Screen when I get a call or get SMS?
2445674 [English] Please explain me about Cloud function.
2445673 [English] How can I playback the call record?
2445672 [English] I think recording doesn"t work in my mobile phone. Can I use the call recording feature in every mobile phone?
2445671 [English] Guide to backup the recorded files to your PC via the USB connection.
2445670 [English] Guide to backup the recorded files with Cloud backup function.
2445669 [English] Tell me the path of the call recording, and how to backup and share with my PC to store?
2445668 [English] Does costs do occur when call recording or during playback?
2445665 [English] Can I record with hands-free or Bluetooth?
2445664 [English] Can I use with other spam guidance Apps?
2445652 [English] What kind of service is Cleancall?
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